Customer Support
We're Here After Move-In Day.
Our relationship doesn't end at closing. Reach us by phone, email, or in person — we're always ready to help.
Peace of Mind
Your Home Is Protected
Every STJ home comes with a layered warranty program so you can build with confidence.
1Year
Workmanship Warranty
Covers defects in materials and workmanship on all visible and structural components.
2Years
Mechanical Warranty
Covers HVAC, plumbing, and electrical systems installed in your home.
10Years
Structural Warranty
Covers load-bearing walls, foundation, beams, and other primary structural components.
FAQ
Common Questions
How do I report a warranty issue?
Call or text us at +1 (682) 777-4339, or send an email to info@stjhomesllc.com. We respond to all warranty requests within 1 business day.
What does my home warranty cover?
STJ Homes provides a 1-year workmanship warranty, a 2-year mechanical warranty covering HVAC, plumbing, and electrical systems, and a 10-year structural warranty on all homes.
How do I schedule a post-closing inspection?
Contact your project manager directly or reach out via phone or email. We schedule 30-day, 60-day, and 11-month inspections for every home we build.
What if I need help after business hours?
For non-emergency issues, leave a voicemail or send an email and we will respond the next business day. For structural emergencies, please call +1 (682) 777-4339 and follow the prompts.
Can I make changes to my home after closing?
Post-closing modifications are at the homeowner's discretion. For questions about how changes might affect your warranty, please contact our support team before proceeding.
Send a Support Request
Describe your issue and a team member will respond within 1 business day.